Key responsibilities:   

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• Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
• Source and prioritize new brands and suppliers according to this growth plan and in line with market trends and consumer demand
• Deliver against key financial and service level performance indicators within the department (sales, intake and sales margin, listings availability, sell throughs, stock cover etc.)
• Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage intakes and suppliers according to strict SLAs
• Develop a promotional program, source great deals and manage site merchandising for the department
• Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints
• Manage stock and availability (including replenishment orders, stock cover)
• Manage OTB and Intakes
• Supporting performance improvement initiatives for the Retail team as a whole

Minimum Required Qualification Bachelor’s degree (Business Science/B. Com/BSc)

Commercial postgraduate qualification (Honours/Postgraduate Diploma)

Minimum Required Experience 8 years’ experience in retail buying

3-5 years’ experience as a Senior Buyer (Home and Living division

Minimum Required Competencies

• Ability to think on his/her feet
• Critical thinking
• Excellent communication skills.
• Good organizational and interpersonal skills.
• Managing competing priorities
• Proven decision-making ability.
• Resilient, dedicated and self-motivated
• Strong business acumen and merchant thinking

• Strong analytical ability, uses data to inform decisions, identify the root cause and resolve problems
• Strong willingness to learn
• Proven track record of negotiation and stakeholder management
• Entrepreneurial/commercial mindset Solutions-oriented, can-do attitude; self-motivated
• Ability to manage self and an assistant according to clear prioritization and structured planning
• ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a significant plus)
• Understanding of the key business drivers within online retail